Perhaps they can put this achievement on their resumes and on their 'Seeking a Job' profiles! They will certainly need to be thinking about a career change sometime soon if this is the best they can do. The corporate plankton at Skype with their arrogant and incredibly stupid strategy can all congratulate themselves on the super effective speed at which they have managed to alienate thousands of users. I have found a better alternative with a company that still values customer service and which is half the price of your Skype. Oh, and by the way, if you are a Skype customer service troll trying to limit online damage by replying and saying that this issue is resolved or that if I click this link or that link you will assist - the answer is NO THANKS. Seriously folks, do yourselves a big favour and dump this lot before the same thing happens to you. With all the other alternatives to Skype you would think that they might be a bit more savvy in customer retention. I ask you, 'What good is it anyway!'Ĭlearly the guys at Microsoft have lost the plot or perhaps they have been asked to shed customers fast for some reason known only to themselves. I am now bombarded by 'Do not reply' emails reminding me that my subscription has failed and that they will cancel my subscription. I log in to my PayPal account and cancel my subscription with them and put a stop to auto top-ups. What an outstanding failure in customer service. There is no other method of contacting them to resolve this other than going back to their form and trying again. So, now I have an account I cannot log in to and cannot access. It just worked fine until Microsoft got their dirty paws on it. This is an account I have been running for over a decade where I have spent over 1000 dollars over the last couple of years making calls overseas. I complete the online series of questions and receive an email some time later saying that I failed to complete their security checks. Ever since they took over Skype they have gone out of their way to link all Microsoft accounts together so if you have an email with them they link it up with your Microsoft Office and your Skype and anything else they can link it up with. This over intrusive, overzealous and clearly unreasonable behavior is from Microsoft. I spend ages following through on each question, including a section which worries me where they ask for my complete credit card details.

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